Where to work with reputation
Posted: Wed Jan 29, 2025 3:38 am
More profit from email newsletters
Read more
But people trust real reviews and choose products with honest and detailed reviews from ordinary consumers. Therefore, it is important to support those customers who want to share their experience of interacting with the brand.
Feedback , whether positive or negative, helps promote your brand. It shows your strengths and weaknesses , helping you understand in what direction the company should develop in the future.
Reviews and Feedback: Why It's So Important
Research conducted by AliExpress Russia and the Data Insight agency clearly demonstrates the importance of maintaining customer activity in the ratings and reviews section. 99% of people study this section before making a purchase, and 67% purposefully search for reviews on the Global Network, trying to compare information from several sources. And all because organic reviews are perceived by the audience on par with recommendations from friends. That is, the level of trust in natural feedback with the brand is probably higher than in any other promotion tools. And this means that you simply cannot help but work on your reputation .
Working on the company's reputation on the Internet
There have also been studies on trust in advertising materials and organic reviews . They all agree that reviews are a key element of the sales funnel.
Regardless of the type of activity , companies need to maintain pakistan telegram data customer activity in reviews and comments on all thematic resources. Because the lack of reactions from buyers may signal that the brand has closed or at least abandoned work with the audience.
At the same time, the emotional coloring of reviews can significantly affect the perception of the brand by consumers . Therefore, you need to monitor them in a timely manner and respond. Thank customers for positive comments and try to solve the problems of those who were dissatisfied with the goods or service. The right approach to working with the audience allows you to completely neutralize the effect of negative reviews , turning them to your advantage.
Reviews on platforms such as: play a key role for B2C businesses.
Yandex.Maps;
Google Maps;
Read more
But people trust real reviews and choose products with honest and detailed reviews from ordinary consumers. Therefore, it is important to support those customers who want to share their experience of interacting with the brand.
Feedback , whether positive or negative, helps promote your brand. It shows your strengths and weaknesses , helping you understand in what direction the company should develop in the future.
Reviews and Feedback: Why It's So Important
Research conducted by AliExpress Russia and the Data Insight agency clearly demonstrates the importance of maintaining customer activity in the ratings and reviews section. 99% of people study this section before making a purchase, and 67% purposefully search for reviews on the Global Network, trying to compare information from several sources. And all because organic reviews are perceived by the audience on par with recommendations from friends. That is, the level of trust in natural feedback with the brand is probably higher than in any other promotion tools. And this means that you simply cannot help but work on your reputation .
Working on the company's reputation on the Internet
There have also been studies on trust in advertising materials and organic reviews . They all agree that reviews are a key element of the sales funnel.
Regardless of the type of activity , companies need to maintain pakistan telegram data customer activity in reviews and comments on all thematic resources. Because the lack of reactions from buyers may signal that the brand has closed or at least abandoned work with the audience.
At the same time, the emotional coloring of reviews can significantly affect the perception of the brand by consumers . Therefore, you need to monitor them in a timely manner and respond. Thank customers for positive comments and try to solve the problems of those who were dissatisfied with the goods or service. The right approach to working with the audience allows you to completely neutralize the effect of negative reviews , turning them to your advantage.
Reviews on platforms such as: play a key role for B2C businesses.
Yandex.Maps;
Google Maps;