In addition to SMS and RCS,
Posted: Sun Feb 16, 2025 5:00 am
During the LIVE with Antonino, interesting questions emerged, which we report because they could be just right for you!
1. I have collected data on external portals, can I use them?
Marta: I bring you the question of a Hotel that has student data uploaded in Smshosting the email contacts of guests, also collected from portals like Booking.com. Can you use them?
WhatsApp for sales
we have also included another channel in the table to communicate the sales: WhatsApp Business
Before giving you some advice, let's start with a distinction that will help you better understand how WhatsApp Business works . There are two possibilities:
WhatsApp Business App , which is the application that you can use from your smartphone, is free and allows you to communicate with customers via WhatsApp
WhatsApp Business Platform or API , alternative that allows WhatsApp Business to be used by multiple users (and not just 5 devices like WhatsApp Business App) to meet marketing, sales and support goals.
1. I have collected data on external portals, can I use them?
Marta: I bring you the question of a Hotel that has student data uploaded in Smshosting the email contacts of guests, also collected from portals like Booking.com. Can you use them?
WhatsApp for sales
we have also included another channel in the table to communicate the sales: WhatsApp Business
Before giving you some advice, let's start with a distinction that will help you better understand how WhatsApp Business works . There are two possibilities:
WhatsApp Business App , which is the application that you can use from your smartphone, is free and allows you to communicate with customers via WhatsApp
WhatsApp Business Platform or API , alternative that allows WhatsApp Business to be used by multiple users (and not just 5 devices like WhatsApp Business App) to meet marketing, sales and support goals.