(TCCCPR, 2018 Amendments).
This is non-negotiable. As of February 2025, TRAI has strengthened rules. Get clear, explicit consent for calls. Understand the "Do Not Disturb" (DND) registry. Consent for a transaction is only valid for 7 days. Promotional messages need specific headers. All commercial calls must use designated numbering series (e.g., '140' for promotional, '160' for transactional/service calls). No using 10-digit numbers for telemarketing. Follow rules on consent validity. The complaint window has been increased to 7 days.
2. Use High-Quality, Consented Data.
Bad data leads to violations and wasted effort. Use clean, updated lists bahamas mobile database from reliable sources. Brother Cell Phone List focuses on providing compliant data for India. Always verify consent.
3. Personalize Every Call.
Before dialing, research the prospect. Learn about their business or personal needs. Use their name. Refer to something specific about them. This makes the call relevant and engaging.
4. Focus on Solving Problems.
Indians appreciate practical solutions. Explain how your product or service solves their challenges. Highlight the clear benefits they will gain. Focus on value, not just features.
5. Train Your Team on Compliance and Culture.
Your telemarketing team needs excellent training. They must understand TRAI regulations fully. Also, train them on Indian cultural nuances. Empathy and respect are crucial for building rapport.
6. Integrate with Digital Channels.
Combine telemarketing with emails and social media. Send an email before or after the call. Connect on LinkedIn for B2B prospects. This multi-channel approach significantly improves results.
7. Listen Actively.
Ask open-ended questions. Allow the prospect to share their challenges. Listen carefully to their pain points. This helps you tailor your solutions perfectly.
Strict Adherence to TRAI Regulations
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