The tourism industry is currently facin
Posted: Sun Jan 19, 2025 9:37 am
As the epidemic has gradually receded and citizens have gradually returned to their pre-epidemic lifestyle, the world has opened up and the tourism market has more diverse choices than during the epidemic.g multiple challenges, including: Customer acquisition costs High, insufficient customer service manpower, scattered business and branches that are difficult to integrate, and domestic tourism demand has dropped significantly after the epidemic. It is clear that consumer choices are becoming increasingly diverse, and traditional marketing and customer service methods may no longer be able to meet the various needs of modern travelers.
Table of contents:
The tourism market has recovered after the epidemic, and the number of people traveling abroad is expected to more than triple this year
In response to the dynamic market, LINE official accounts play an important role in customer service and order transfer assistance for the tourism industry.
Omnichat started with customer service integration, one-stop usa email list dialogue management, easily reducing the heavy customer service loading in the tourism industry
A solution for the tourism industry, Omnichat creates a complete travel and consumption funnel from customer acquisition, conversion to retention.
Effective customer acquisition
1. Patented official website dialogue plug-in: chat with customers in real time, and can also be directed to other communities, providing first-line customer service
2. Bind customer community identities to fully understand customer preferences and needs
3. Travel exhibition interaction and customer acquisition artifact: Omnichat game module
customer conversion
1. Use robot script Q&A and on-site behavior to tag customers as the basis for revenue conversion operations
2. Based on customer/traveller labeling, operate corresponding marketing activities and improve transfer orders
customer retention
Table of contents:
The tourism market has recovered after the epidemic, and the number of people traveling abroad is expected to more than triple this year
In response to the dynamic market, LINE official accounts play an important role in customer service and order transfer assistance for the tourism industry.
Omnichat started with customer service integration, one-stop usa email list dialogue management, easily reducing the heavy customer service loading in the tourism industry
A solution for the tourism industry, Omnichat creates a complete travel and consumption funnel from customer acquisition, conversion to retention.
Effective customer acquisition
1. Patented official website dialogue plug-in: chat with customers in real time, and can also be directed to other communities, providing first-line customer service
2. Bind customer community identities to fully understand customer preferences and needs
3. Travel exhibition interaction and customer acquisition artifact: Omnichat game module
customer conversion
1. Use robot script Q&A and on-site behavior to tag customers as the basis for revenue conversion operations
2. Based on customer/traveller labeling, operate corresponding marketing activities and improve transfer orders
customer retention