Explore review and reputation management integrations

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Sprout’s lead management integrations also include Marketo and Microsoft Dynamics 365.

Once integrated, you can use this funneled data to create estonia business email list personalized marketing campaigns. By tracking how customers use your products and services on social media and in your CRM, you can send them offers that are right for them. You can also retarget users and improve your messages for higher conversion rates.

Plus, real-time social media interactions feeding into your CRM also help your support and sales teams respond more effectively to customer inquiries or complaints. Thus, creating a seamless experience to build stronger customer relationships and drive strategic marketing initiatives.

Review and reputation management integrations like the ones Sprout has for review platforms like TrustPilot or Glassdoor help you strengthen your online reputation. This social integration enables you to monitor and manage reviews across your business and locations in one centralized stream.

Similarly, connect your social accounts with Google My Business (GMB). Set up custom notifications every time a review comes in and sort reviews into custom priority inboxes. For example, set up alerts from negative reviews with one or two stars. Respond right away to reviewers from within Sprout to address a poor customer experience, offer a resolution, clarify doubts‌ or thank them for leaving a review.

Review integrations also help you share positive reviews across your social profiles to boost your brand’s credibility. This approach strengthens your brand reputation and builds customer relationships by showing that you value their feedback.

Tracking reviews and social media interactions from one single source of truth also makes it easier for you to spot trends in market demands and customer sentiment.