Online consultant for the site
Posted: Wed Jan 22, 2025 10:30 am
Streamwood
The design of the service is quite strange, but the filling is not bad: high-quality basic functions, the ability to prioritize the distribution of messages to managers (it does not always work, though). In addition, you can assign a name to a contact and directly transfer it from the operator's application to the CRM (if there is integration). Many settings for the visual design of widgets (chat and callback). The presence of interesting marketing opportunities, for example, a lead henan mobile phone numbers database form and a pop-up for placing promotions (but all this is paid for separately, while it is unclear whether there will be any result or not).
Among the disadvantages, one can note the lack of communication with the organization and certain support, for automatic invitations - setting only by page address. In addition, you can add a delay in the appearance of the greeting from the client's entry to the site and a delay in its repeated appearance. The widgets themselves are very large and look intrusive. The form with the call order takes up a third of the page, which irritates users and makes them want to leave the site as soon as possible.
Summary. The program looks nice, but its operation cannot be called uninterrupted. There is no support, the widget design is strange (although it is possible that the construction theme has its fans). The price is also not the most favorable. Only the chat will cost 800 rubles per month, and if you buy all the offered features, including, for example, a registrar and an auction, it will be more expensive than similar ones.
Siteheart
Online consultant for the site
The Siteheart service stands out among others in several ways. A special chat bot can answer all standard questions — its connection is provided by the program. Questions can be transferred to consultants only in cases where the bot could not cope — this, in our opinion, is very convenient. Another plus: payments through the site, which is useful for all online stores (note that Jivosite provides integration with Yandex Kassa).
But the instructions with the settings are very compressed (only a couple of pages from the presentation). After studying it, not everyone can create a quality product. So, most likely, you should not completely trust the programs, you need to give the opportunity to answer in the chat to real people. In this way, in any case, the user will not leave the site in the first minute and there will be a chance to conclude a deal.
Summary: Use it only if you are absolutely sure that you need it - let's say you have a lot of standard questions in your chat (you can only see this after six months to a year of continuous interaction with the tool). Its cost is small, but you should take into account that you will spend a lot of time setting up the service and supporting programmers.
The design of the service is quite strange, but the filling is not bad: high-quality basic functions, the ability to prioritize the distribution of messages to managers (it does not always work, though). In addition, you can assign a name to a contact and directly transfer it from the operator's application to the CRM (if there is integration). Many settings for the visual design of widgets (chat and callback). The presence of interesting marketing opportunities, for example, a lead henan mobile phone numbers database form and a pop-up for placing promotions (but all this is paid for separately, while it is unclear whether there will be any result or not).
Among the disadvantages, one can note the lack of communication with the organization and certain support, for automatic invitations - setting only by page address. In addition, you can add a delay in the appearance of the greeting from the client's entry to the site and a delay in its repeated appearance. The widgets themselves are very large and look intrusive. The form with the call order takes up a third of the page, which irritates users and makes them want to leave the site as soon as possible.
Summary. The program looks nice, but its operation cannot be called uninterrupted. There is no support, the widget design is strange (although it is possible that the construction theme has its fans). The price is also not the most favorable. Only the chat will cost 800 rubles per month, and if you buy all the offered features, including, for example, a registrar and an auction, it will be more expensive than similar ones.
Siteheart
Online consultant for the site
The Siteheart service stands out among others in several ways. A special chat bot can answer all standard questions — its connection is provided by the program. Questions can be transferred to consultants only in cases where the bot could not cope — this, in our opinion, is very convenient. Another plus: payments through the site, which is useful for all online stores (note that Jivosite provides integration with Yandex Kassa).
But the instructions with the settings are very compressed (only a couple of pages from the presentation). After studying it, not everyone can create a quality product. So, most likely, you should not completely trust the programs, you need to give the opportunity to answer in the chat to real people. In this way, in any case, the user will not leave the site in the first minute and there will be a chance to conclude a deal.
Summary: Use it only if you are absolutely sure that you need it - let's say you have a lot of standard questions in your chat (you can only see this after six months to a year of continuous interaction with the tool). Its cost is small, but you should take into account that you will spend a lot of time setting up the service and supporting programmers.