My delivery with Jadlog was delayed: what now?

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The expectation that the order will be delivered within the estimated timeframe is a feeling that both the store owner and the customer share:

The retailer, because he expects a smooth process and wants to offer the best experience to the consumer. The customer, because he is anxious to receive the product.

However, unforeseen events can happen and, when the delivery of the order is delayed, both parties can be frustrated and disappointed.

But with access to information, specialized support and quick peru number dataset on the part of the store owner, it is possible to resolve the situation and still maintain a good shopping experience.

In this article, find out what to do if you notice a delay in delivery with Jadlog , one of the largest transport companies in the country.

What you will see here:

When is a Jadlog delivery delay considered?
How do I know if my delivery is delayed?
How to avoid late Jadlog delivery?
Jadlog delivery delay: what to do?
How can SuperFrete help in case of a delay in Jadlog delivery?
Enjoy facilities and discounts to generate your freight with Jadlog


When is a Jadlog delivery delay considered?
As obvious as it may seem, it is worth noting that we can only consider a delay in delivery with Jadlog or any carrier, one day after the stipulated deadline for delivery ends . In other words, if a delivery is scheduled for August 26th, it can only be considered late from the 27th.

It is important to keep this in mind and communicate this to the consumer if they contact you asking for information before the deadline. This avoids inconvenience for the online store (which will not seek support from the carrier unnecessarily) and reassures the customer.

How do I know if my delivery is delayed?
Another way to reassure customers who are waiting for their order to be delivered is to share the order tracking code . Order tracking allows you to follow the path of the item from the moment it is posted to the destination zip code.

This tracking works through an identification code generated when the order enters the carrier's flow. According to Jadlog , there is more than one type of identifier that can be used to track the delivery: CPF, CNPJ and shipment tracking code.