It was launched on January 18, 2018, with a free version on Google Play for Android devices (WhatsApp, 2018). Currently WhatsApp for Business, as it is also known, can be downloaded for iPhone devices from the App Store. 7 differentiating tools that add value to your WhatsApp marketing campaign WhatsApp Business was designed to improve the experience between companies and customers. Therefore, it has different characteristics than those necessary for communication between individuals.
These are seven tools that differentiate WhatsApp Business from uganda telegram data WhatsApp Messenger (WhatsApp, 2021b):1. ProfileAllows you to provide a description, contact information (email and address), link to your website, hours and geolocation.2. Direct linkThis option makes it easy for you to create calls to action towards your company profile. It is a link that you can share, associate with a button or an attractive image.
This way, your new customers and your loyal customers will communicate with your company more directly.3. Smart messagingWith it you can configure welcome, farewell messages and quick responses. It also helps you provide answers to common questions (which you can save) and create an absence message. This variety of messages connects you in a more personalized way with your clients, providing timely information immediately.