Differences between Inside Sales and Outside Sales

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Outside Sales, also called field sales, are those that are carried out face-to-face with clients. Medical representatives are a clear example of this type of methodology.

The main differences between Inside Sales and Outside Sales are:

Communication channels. Inside Sales representatives use different communication channels, such as phone calls or emails, which contribute to and strengthen virtual contact with potential customers.
In Outside Sales, however, the main channel is the personal visit; the rest of the means are used, for example, in the case of needing to send some type of presentation or file.

Training of representatives. Inside Sales representatives must cameroon whatsapp number database be trained to guide customers through the sales process and help them find the product or service that meets their true needs. They must demonstrate great knowledge about the product they offer and manage to establish relationships of trust with prospects .
In Outside Sales, these concerns are less and the focus is exclusively on making the sale.

Time invested. This is the main difference between the two models: external sales require a much greater investment of time as they involve travel and face-to-face meetings.
Expenses. The substantial difference is not only the amount of money invested, but the return that this investment generates. In external sales, there are expenses for travel and transportation. In Inside Sales, costs are significantly reduced and you can use these resources in automation tools to streamline various processes.
Productivity. Outside sales no longer generate the productivity it once did: an outside sales representative manages to get fewer leads than an inside sales representative in the course of a single day. With Inside Sales, it is possible to increase the volume of leads and increase the conversion rate significantly.
46% of high-growth tech companies are working through Inside Sales (vs. 21% using Outside Sales). (Heinz Marketing)