9 Best Live Chat Software for Small Businesses Compared (2025)

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Nowadays, customers expect instant answers to their questions, and any uncertainty during the purchase can result in a lost sale. At WPBeginner, for example, we offer several professional services, including emergency assistance for hacked websites, so we know how important it is to offer a fast service.

Responding to customer inquiries quickly can be almost impossible if your small business doesn't have a full support team.

Fortunately, live chat software can help break the slump. When customers have access to a live chat feature, they can get help immediately. This can reduce abandoned carts, improve the user experience, and increase sales on your website.

If you're looking for the best live chat software, you've come to list of costa rica cell phone number the right place. We've researched the most popular options so you don't have to. We've compared them on ease of use, features, and more.

After careful consideration, we chose LiveChat, HubSpot, and Tidio as our favorites. However, we know that every small business has its own needs, so you may be looking for something different.

In this article, we will share (and review) the 9 best live chat software options that will help you answer user questions instantly and convert them into paying customers. All of these live chat services work perfectly with any WordPress website.

Best live chat software for small business compared
Overview of the best live chat software for small businesses
In a hurry? Check out our roundup of the best live chat software. Just jump to the option that interests you most or read on to find out all the details.