Feeling of resistance brought

[Shishirgano9]

This is where the best salespeople create amazing customer experiences by helping their customers do three things: Define the problem Drive the evaluation criteria Set high-value next steps. By shaping your customer’s journey so it intersects with your solution and leading them through those key areas of the buying process, you can create a much easier buying experience and reduce feelings of post-purchase regret. 3. Allow Them to Say No While the power of prescription can create a better buying experience, if a customer feels a salesperson is pressuring them to take a meeting, commit to a next step, or “close them” at the end of a call (even the slightest of ways), they’ll become immediately resistant.



It’s a scientific principle known as reactance and it’s the about by luxembourg cell phone number list a perceived elimination of behavioral freedom. It’s the same reason you snap back at retail employees offering their help the moment you walk into their store/posting.php?mode=post&f=2 with “No thanks. I’m just looking.” Even asking your customers leading questions (e.g. “Is saving money important to your business?” or “Could you handle 3X more hot sales leads?”) can trigger their defenses and make engaging them impossible.