Managed Services: find out what it is and the advantages of hiring it!

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Nowadays, many companies are looking to outsource functions that are not related to the core business activity. In other words, anything that is better or cheaper in an external company is outsourced. This is, in fact, the concept of Managed Services.

With the growing adoption of cloud computing, managed services, also called managed services, have started to make life easier for companies.

In this case, a third-party company assumes the responsibility of managing various operational activities that are necessary for the success of an organization.

In this article, we will explain in more detail what a Managed Services Provider is, what the advantages are in hiring this service, and how you can choose one. Enjoy reading!

What are managed services?
Before understanding what Managed Services is, it is important to fantuan database what managed services are. These are information technology (IT) services in which an organization contracts with an external provider to assume responsibility for the ongoing management and operation of certain aspects or systems.

Managed services can cover a wide range of areas. The goal is to have a specialized partner who can provide support and expertise in managing these areas, allowing the organization to focus on its core business.

These services are typically provided based on a service level agreement (SLA) , which sets out the details of scope, responsibilities, deadlines, and performance metrics agreed upon between the organization and the MSP.

What is a Managed Services Provider (MSP)?
Now that you know what managed services are, let’s talk about MSP. A Managed Services Provider is a company or service provider that offers managed support and related services to an organization.

MSPs are hired to take responsibility for the ongoing management and monitoring of a company's IT systems, providing a range of services to meet the client's needs.

Managed Services typically offer services such as network monitoring, server management, technical support, cybersecurity, data backup and recovery , cloud management, application support, and more.

By hiring an MSP, an organization can benefit from IT expertise, resources, and technical experience without having to maintain a full-time in-house team.

This helps reduce operating costs , improves efficiency, increases safety and ensures your systems operate reliably and effectively.

Read also:

Cloud systems integration: why is it so important?
Cloud automation: advantages and 3 steps to get started.
MSP: How does it work?
How an MSP works can vary depending on the specific services and solutions they offer, as well as the needs and requirements of the client. However, in general, the process involves the following steps:

Assessment and planning
The MSP performs an assessment of the client's IT needs and requirements, encompassing an analysis of existing systems, infrastructure, business processes and organizational goals.