First, sincerely thank the customer for taking the time to give you advice A, B, and C to solve this problem. You are welcome to visit again for advice. At this time, in addition to seeing the store's emphasis on consumer experience, customers are more likely to go to LINE hotspots to modify the original evaluation, or even change it from 1 star to 4 stars! Sometimes replying to negative reviews is not only a reply to the person who left the negative review, but also allows all potential consumers to see whether the store listens sincerely, accepts humbly, handles customer complaints rationally, and responds to negative reviews.
Therefore, through open, transparent and concrete methods, we can minimize the harm of negative reviews and turn crises into opportunities. You will find that replying to customer reviews is not difficult at all. Just use negative reviews to start a conversation in a simple way. , you have a great chance to turn the situation around and improve your store’s tunisia phone number data favorability! Regularly go to the LINE hotspot store management backend to have two-way conversations with consumers, respond to customers who have come to shop, understand consumers' emotions and actively retain them, thereby cultivating customer loyalty and improving stickiness ! (If you want to know how to use LINE hotspot user comment tool, please click here ) LINE Hotspot serves as a digital avatar of your store, allowing consumers to see your physical store.
Share to Facebook What are LINE hotspots? Provide stores with early exposure and create business opportunities! "LINE Hotspot" is the latest store digital management tool. It mainly allows consumers to easily search for nearby store information, contact the store, and share LINE hotspots with friends in one stop, whether on the LINE homepage or in the dialog box. It can be said to be a universal life helper; regardless of the size of the store, you can log in to the store address, publish services and photos for free on LINE hotspots, and it can also connect to your official LINE account.